Read about Returns From time to time its natural that we change our minds but returning goods costs time and money. The costs to return a product ends up at well over twice what it cost to send them. Therefore we want to make sure we help you as much as we can. So we have a suggestion.
If you have placed an order for a product and you are really that unhappy with what you receive; then unless its faulty, we would ask that you to either give it to a friend or donate it to a local charity that might be in need.
In return please contact us at firstname.lastname@example.org
and we promise to give you`re kids a great nights sleep.
However if you need to return your purchase here is what you need to know Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are refundable on faulty products only. If you receive a refund, the cost of the original shipping will be added to your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a trackable shipping service. We cannot and don’t guarantee that we will receive your returned item. Gift cards:
We are unable to refund or accept the return of gift cards.
To complete your return, we require a receipt or proof of purchase. There are certain situations where returns may not be granted, for example: - items are not in their original condition, are damaged or have missing parts for reasons not due to our error - items that are returned more than 30 days after delivery are approved at our discretion.
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the refund is approved, it will then be processed and a credit will automatically be applied to your payment card or original method of payment, within 30 days.
Late or missing refunds (if applicable) If you haven’t received a refund within 30 days please contact us at email@example.com and we will confirm the status our end. Then contact your bank or credit card company, it may take some time before your refund is paid.
Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to firstname.lastname@example.org
Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.